Privacy Policy – PayTradie

Last updated: April 2026

This Privacy Policy sets out how Pay Tradie Limited, a company registered in New Zealand under the Companies Act 1993 (“PayTradie”, “we”, “us”, “our”), collects, uses, stores and discloses personal information in accordance with the Privacy Act 2020 (New Zealand).

1. Scope

This policy applies to all users of the PayTradie platform, including businesses (“Tradies”) and their customers.

2. Information We Collect

We may collect:

a. Identity & Contact Information

  • Name, email address, phone number

  • Business name and details

b. Transaction Information

  • Invoice amounts, payment status, timestamps

  • Limited payment metadata (we do not store full card details)

c. Technical Information

  • IP address, browser type, device data

  • Website interaction and analytics data

3. How We Collect Information

We collect information:

  • Directly from you

  • Automatically via cookies and analytics tools

  • From third-party service providers involved in payment processing

4. Purpose of Collection

We collect and use personal information to:

  • Provide and operate the PayTradie service

  • Facilitate payments and payouts

  • Verify identity and prevent fraud or misuse

  • Communicate with users

  • Comply with legal obligations

5. Disclosure of Information

We may disclose personal information to:

  • Payment processors and financial service providers

  • Cloud hosting and IT providers

  • Professional advisors

  • Regulators or authorities where required by law

We do not sell personal information.

6. Cross-Border Disclosure

Your information may be processed outside New Zealand.
We take reasonable steps to ensure comparable safeguards are in place.

7. Storage & Security

We implement reasonable safeguards to protect personal information.

You acknowledge:

  • No system is completely secure

  • We cannot guarantee absolute security

8. Retention

We retain information only as long as necessary for:

  • Service delivery

  • Legal and regulatory requirements

9. Access & Correction

You may request access to or correction of your personal information under the Privacy Act 2020.

Contact: hello@paytradie.co.nz

10. Cookies & Analytics

We use cookies and analytics tools to improve performance and user experience.

11. Limitation of Responsibility

To the maximum extent permitted by law:

  • We are not responsible for third-party privacy practices

  • We are not liable for unauthorised access outside our control

12. Changes

We may update this policy at any time. Continued use constitutes acceptance.

13. Contact

Pay Tradie Limited
New Zealand
hello@paytradie.co.nz